I would buy a licence for this software, if I could know there is a fix to get it running on the G1. It pops up a window saying "SoHAL service killed or not running" (This could be something that is running on a HP Sprout Pro G2, so not on my G1). I have downloaded HP3DScan5, and it reminds me that I do not have a licence, but if in the setup page, I select "HP Sprout" as my setup type. Which would kind of fly in the face of what I have seen on videos, and what HP Mention in their update logs for the HP3DScan5 files. All of this was in various versions of the version 5 onwards updates.īut, looking on the various forums, including this support community, where an employee of HP have said that "HP Capture Stage within HP3DScan is not supported", when an owner of a HP Capture Stage mentioned he was having problems on a Sprout. I have also seen evidence (such as you tube reviews) which show the G2 Sprout, with the HP3DScan5 software running on a G2 Sprout with the HP Capture Stage (which I have with my G1), as well as finding out in one of the HP3DScan5 software update "Details" pages, where it says something along the lines of "Added support for HP Capture Stage for Sprout", and on another update words to the effect of "Resolved issue with using HP Capture Stage for HP Sprout". This software does not seem to be on the Sprout G1 "Market place" which is the similar system to the "Discover" in the G2 workspace. I say seem, as I have found information on the HP site, which suggests that this software is licence free to download via using the "Discover" button within the Sprout G2 workspace (reference - HP Support article on installing HP3DScan5 on a sprout within the HP site), but I am struggling to find anything on the HP Sprout website which conclusively lists what software is available. I have a HP Sprout Pro G1, and am thinking of buying a HP Sprout Pro G2, as it "seems" that it might provide access to the "HP Scan 3D 5" Software, previously known as "David 5", which is a well respected structured light scanner. I have posted in the HP Sprout section of the HP support community, with no answers, then I found this group within the community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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March 2023
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